GET 10% OFF WITH PROMO CODE SAVE10 PLUS FREE SHIPPING IN THE USA
GET 10% OFF WITH PROMO CODE SAVE10 PLUS FREE SHIPPING IN THE USA
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We provide you with high-quality quail cartons, farm labels, and quail scissors at affordable prices. If there are defects, errors, or problems with your order, we will do our best to resolve the issue to your satisfaction.
Non-Returnable Items
Unfortunately, due to issues with biosecurity risk and flock health safety, we cannot EXCEPT returns for used or unused egg cartons. All egg cartons are non-returnable because they pose a biosecurity risk as well as other restrictions imposed by local or state laws. In addition, our printed labels and scissors cannot be returned also, we will replace or credit any damaged, defects, or errors on our part.
Damaged, Defective, or Incorrect Items
Please contact us at once to report any incorrect, damaged, defective, or errors on any items as a result of our shipping error or manufacturer defect. If your order was shipped for free, the value of the item may be subject to a credit less than the cost of the shipping we paid to ship your product.
Please follow the following instructions, we will contact you via email or phone to rectify the situation.
Please in the message box, let us know the item number and quantity of the damaged item(s). The uploaded photos should include the following.
Please do not discard your merchandise or the original packaging, USPS or UPS may want to pick up or drop off the package for inspection. We will contact you to let you know when it's okay to discard the item(s).
Please in the message box, let us know the item number and quantity, and a brief description with uploaded photos of the damaged/defective item(s). The uploaded photos should show the item defect.
Please in the message box, let us know the item and quantity you ordered, and a brief description and quantity of the item received in error with uploaded photos of those items. The uploaded photos should show the incorrect items.
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